big_logo.gif (313x104 -- 6836 bytes)


Home
All Products
Flowmeters - Open Channel
Data Delivery Services
Flowmeter Rentals
Flowmeter Software
US Sales Reps
International Sales Reps
Ask The Experts
Support / Manuals
Literature Request
Contact Us
Flow Calculator
Our Company
Site Search
"Focus On Flow"
Links

 

DDS - Details
DDS - FAQ's
DDS - Security
Webinar Registration
Why carry out
Thanks!

 

Data Delivery Services - Frequently Asked Questions

Marsh-McBirney Data Deliver Services (DDS) provide a new approach to sewer flow metering. We have tried to anticipate your questions about this service below.  Please contact us if you have questions that are not addressed here.

bullet 
$995/month seems very inexpensive.  How is that price possible?
 
bullet 
Is flowmeter installation included in the monthly price?
 
bullet 
Do I have to buy the flow meter separately?
 
bullet 
Who maintains the flowmeter?
 
bullet 
Will Marsh-McBirney be analyzing my flow data and making recommendations on I&I reduction, capacity analysis, etc...?
 
bullet 
How is data transmitted from the monitoring site?
 
bullet 
Is my data safe and secure?
 
bullet 
Is there an antenna? Where is it located?
 
bullet 
How do I get more details?

 
Q: Compared to similar services provided by others, $995/month seems very inexpensive.  How is that price possible?
A: Marsh-McBirney has learned through customer experience that a well-installed Flo-Dar flow meter can operate indefinitely in a sewer manhole with little or no on-site maintenance.  Flo-Dar's extremely low costs of operation makes our pricing possible.
Back to Top
Q: Is flowmeter installation included in the monthly price?
A: No. Because installation costs will vary by application and location Marsh-McBirney will provide a quotation for installation that is specific to the needs of a particular monitoring site.
Back to Top
Q: Do I have to buy the flow meter separately?
A: No. The installed flow meter belongs to Marsh-McBirney so there is no need to purchase a flow meter. 
Back to Top
Q: Who maintains the flowmeter?
A: Because the flow meter is owned by Marsh-McBirney it is our responsibility to ensure that it is operational at all times.
Back to Top
Q: Will Marsh-McBirney be analyzing my flow data and making recommendations on I&I reduction, capacity analysis, etc...?
A: No. Marsh-McBirney is simply providing easy access to flow data.  You should continue to work with your preferred consulting engineer and/or full service flow service provider for qualified data analysis and other value added services.
Back to Top
Q: How is data transmitted from the monitoring site?
A: Flow data is collected by one of Marsh-McBirney's award winning Flo-Dar flowmeters.  The data is then transmitted over a commercial digital wireless network and stored on a secure web server.
Back to Top
Q: Is my data safe and secure?
A: Marsh-McBirney has gone to great lengths to ensure the quality, reliability, and security of your data. Please visit our data security page for more details.
Back to Top
Q: Is there an antenna? Where is it located?
A: The DDS system requires the use of a Marsh-McBirney supplied antenna.  It is about the size and shape of a hockey puck and is typically buried next to the manhole cover. Specific site-related issues may warrant an alternative antenna placement.
Back to Top
Q: How do I get more details?
A: Simply follow this link  and complete a short information request form.
or click here if pop-up form is blocked.

 

 
Address: Hach/Marsh-McBirney, 4539 Metropolitan Ct.
Frederick, Maryland 21704 USA
Telephone:
U.S. and Canada 1-800-368-2723
Outside the U.S. 1-301-874-5599 - Fax:
1-301-874-
8459

Copyright Hach/Marsh-McBirney  All rights reserved.